Eligibility
No one other than the drivers named in the proposal forms may drive the hired vehicles.
All named drivers must be over 25 and under 70 years of age, of good health and have held a full/valid driving licence for at least one year.
The licence must be clear of any endorsements, if there are any current endorsements special conditions may apply.
All licences required must be produced at vehicle collection, if this is a photo-card licence you must produce both the card and the counterpart licence.
Persons with serious convictions within the last eleven years will not be permitted to drive the hire vehicles (including drink driving offences).
Visitors from abroad are advised to obtain an International licence. It does not automatically disqualify you from driving if you do not meet the required criteria, but we shall need to refer you to our insurance company to check if they will offer insurance cover.
Bookings
Telephone and online bookings can be made, but only held for up to 5 days until a booking deposit of £200 per week of hire is received.
The booking deposit is not refundable and shall be deducted from all hire charges.
Confirmation of the booking will be posted together with the invoice in respect of the tariff and damage deposit. If required dates are fully booked we will inform you of alternative dates available.
Cancellation of Bookings
Cancellations must be in writing, and are charged as follows:
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Should you cancel your confirmed booking more than 4 weeks prior to commencement of hire you will forfeit the booking deposit.
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Should you cancel your confirmed booking up to 4 weeks prior to, or fail to turn up for commencement of hire, you will forfeit the booking deposit and hire charge already paid.
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This will also apply if, upon inspection of named drivers' licences, they are found to be invalid or do not comply with the information stated on the booking form.
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Escape Motorhomes Ltd. recommend that the hirer takes out cancellation insurance, click here for details of the Booking Cancellation Protection Scheme we offer.
Payment
Full payment is due by cheque, credit or debit card 28 days prior to collection of vehicle.
The damage excess of £750 is fully refundable up to 14 days after return of the vehicle on the agreed date and time unless otherwise agreed by Escape Motorhomes Ltd.
Late returns will be surcharged at the rate of £25 per hour, or part hour.
Availability
Whilst we will make every effort to ensure that the reserved motorhome is available, if due to circumstances beyond our control it is not possible to supply that motorhome we will supply an alternative of similar size and layout.
Insurance
All motorhomes are comprehensively insured for the named drivers during the hire period only as detailed on the booking form. Up to two additional drivers can be added at an additional charge; prices available on request.
A refundable damage deposit of £750 is payable upon vehicle pick-up. In the event of an insurance claim, the full £750 will be taken to cover the full insurance excess of £750. Any damage to the vehicle during the hire period that is not covered by an insurance claim will be deducted from the refundable deposit, this will include any loss of equipment.
Every accident or any damage must be reported to Escape Motorhomes Ltd. immediately by telephone and an accident form will have to be completed at the end of the hire period.
Any damage to tyres, windscreen and any theft of personal property is not covered by our insurance, and any such damage shall be at your expense .Escape Motorhomes Ltd. recommend that the hirer takes out their own personal belongings insurance.
Driving by non-named drivers and any late returns of motorhomes renders the insurance invalid and the driver therefore commits an offence under the road traffic act, and will be solely responsible for any damages of personal injuries incurred.
Limitations & Liabilities
Escape Motorhomes Ltd. accepts no responsibility for replacement vehicle costs, travel or accommodation costs or any other loss claims arising from a motorhome breakdown or accident.
The Hirer:
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Is liable for any cost incurred for speeding or parking fines, congestion charges or any other offences committed against the road traffic act regulations.
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Must remember that although these are leisure vehicles, it is an offence to drink and drive.
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Undertakes responsibility for the control of the vehicle on hire to you.
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Is liable for all overhead damage to the vehicle resulting from any accident. The maximum height of the vehicle is clearly stated.
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Shall not tow any trailer or vehicle behind the hired vehicle.
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Shall not carry more passengers than the seating capacity of the vehicle, as defined in the vehicle specifications or allow the vehicle to be overloaded.
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Shall ensure that the driver and all passengers required by law to do so shall, at all times when the vehicle is being driven wear the seat belts provided.
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Shall not use the vehicle to carry passengers or goods for hire or reward.
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Shall not, without written consent from Escape Motorhomes Ltd., remove the vehicle from the UK mainland.
Breakdown & Accidents
In the event of a breakdown or accident a recovery and repair service is provided for all our motorhomes (details inside vehicles).
You are authorised to spend £100 on any necessary repairs and/or replacement parts, and we will reimburse you against a valid VAT receipt.
Any repair above £100 will have to be authorised by Escape Motorhomes Ltd.
Any breakdown, malfunction or damage caused by your negligence must be repaired/made good at your own expense.
General
The motorhome and it's contents remain the property of Escape Motorhomes Ltd. at all times.
The hirer is required to use the disklok steering wheel lock provided, to lock your valuables in the safe, to keep the vehicle securely locked at all times when it is left unattended, and to refrain from any action or omission which may prejudice Escape Motorhome Hire Ltd. rights to the vehicle.
The following are strictly prohibited in our motorhomes and Escape Motorhomes Ltd. reserves the right to retain in part or whole the refundable deposit if additional deep cleaning or repair is required upon return of the vehicle due to:
- Smoking
- Pets
- Any other animals
Escape Motorhomes Ltd. reserves the right to vary rates and conditions at any time.
Escape Motorhomes Ltd. offer free car parking for your car whilst you are away, however, vehicles are left entirely at the Owners Risk. Only one allocated parking space is provided per motorhome hire, with additional vehicle parking available at an additional charge; prices available on request.
Vehicle Conditions
The hirer acknowledges delivery of the vehicle and it's contents, free from defects or damage, other than as specified by Escape Motorhomes Ltd.
Before the commencement of hire the hirer is advised to check the vehicle thoroughly before leaving the premises of Escape Motorhomes Ltd.
The vehicle must be returned in the same condition as when hired, with the interior and appliances clean.
Escape Motorhomes Ltd. will make a charge of £25 for the cleaning of un-emptied chemical toilets and for the cleaning of dirty or stained carpets or upholstery.
Fuel, Oil & Gas
A full tank of fuel is supplied with the vehicle at the commencement of hire and the hirer is expected to return the vehicle with a full tank of fuel.
There will be a surcharge of £25 plus the cost of fuel for any fuel shortage.
The hirer will be liable if incorrect fuel type is used.
The hirer will be responsible for the regular checking of oil and water levels, and the use of the correct type of fluids.
Two 6kg gas bottles are provided with the vehicles at the time of hire, at least one of these will be full.
The cost of any refills thereafter will be the responsibility of the hirer, who shall also ensure two bottles of the same type and size are returned with the vehicle.
Animals
We have now allocated a specific 4/6 berth vehicle for pet owners who wish to take their pets on holiday with them, there is a supplementary fee of £50 per hire chargeable for this motorhome.
If upon return of the motorhome, or during cleaning, it is found that a non-pet vehicle has been used as a pet vehicle during the hire period, there will be a fine of £100 charged to that customer.
Smoking
It is against the law to smoke in all hire vehicles. A fixed penalty notice of £75 will be imposed if customers are found to have been smoking in our motorhomes. Or a maximum fine of the full Damage Deposit could be imposed if damage is caused by smoking.
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