Booking Cancellation
Protection Scheme (optional)

Booking Cancellation Protection Scheme (optional)

Payment for this can only be accepted at the time of booking. Should you have to cancel, the Cancellation Fee is non-refundable. We offer this Cancellation Scheme to save our clients from unnecessary financial loss should they need to cancel due to any of the reasons covered. This is optional as we realise clients may wish to use, or may already have alternative cancellation insurance. Clients booking with no cancellation insurance do so entirely at their own risk.

Cancellation Protection Fee

The fee is based on the total value of rental charge:

Cancellation Cover

In respect of rental charge paid in advance for which there is a contractual liability consequent upon the cancellation, and proportionately for the curtailment of a booking caused by:

1. Sustained bodily injury or becoming ill.
2. The death, injury or illness of a close relative, fiancé(e) or close business colleague or any person with whom the hirer has arranged to travel with.
3. Quarantine, witness call up or jury service of hirer or of any person with whom the hirer has arranged to travel with.
4. Redundancy.
5. The hirer being required to be present at his home or place of business following burglary or major damage.

Any person who is stated as a ‘member of party’ in the booking form is covered, regardless of country of residence.

Exclusions

1. Claims directly or indirectly occasioned by, happening through, or in consequence of, winter sports, mountaineering (where ropes or guides are customarily used), horse riding or racing, driving in races and rallies, pot holing, skin diving or any other under water or underground activity, suicide, insanity, intentional self inflicted injury, the use of drugs (other than prescribed by a medical practitioner but excluding drug addiction), alcoholism, venereal disease and other sexually transmitted diseases, self exposure to needless peril (except in an attempt to save human life).
2. Claims for pregnancy within two months of estimated date of delivery.
3. Any consequences of war, terrorism, invasion, riot, ‘force majeure’, civil commotion and the like.
4. Any claims arising from travel or holiday arrangements made or undertaken against the advice of any medical practitioner or attributable to any physical defect, infirmity, disease or recurring illness for which hospital or medical treatment or consultation has been received for that condition any time during the six months up to and including the booking date of the rental.

Warranties

It is warranted that, at the time of booking, the applicant and those persons on whose state of health the rental depends are in good health and free from physical defect and infirmity and that the hirer is not aware of any reason that the rental should be cancelled or abandoned.

Claims

Should you have reason to cancel for any of the covered reasons, you must give immediate notification in writing to us. You will also be asked to provide a doctor’s certificate and/or any other information/documentation that we may reasonably require to support the claim where a claim is to be lodged under items 1 or 2 above. Appropriate independent confirmation in writing will be necessary for any of the circumstances under items 3, 4 and 5 above.